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What is written below is the Agreement that lays the terms and conditions to understand and abide to regulating your relationship with us when you use our game server, website, and server forums(Ragnafy). This will and does not apply to any third party applications such as Team Speak, Discord, Paypal, Facebook and Twitter(Social Media Engines), even when you use them to make payments to us or to interact with the Ragnafy Server Staff or the online community.

Carefully read this Agreement, our Privacy Policy and our Rules, as they will regulate your use of the Services, our use of your data, and the rules you have to follow in order to continue using the Services.



We came across problems regarding unwanted log-in or account access because of the REPEATED usage of emails in different servers. Having said such, we STRONGLY advice you to refrain or rather STOP using the same usernames or email addresses that you have used in third party applications or other game servers besides Ragnafy. If so this incident happens to your account, we will not be liable for any loss as we have informed you first hand. Please continue to read the information stated below.

  1. To make / create an account to use the server’s Services, you must be an individual 16 years of age or older, as well as a legal guardian present in your authority, or have your parents accept this Agreement on your behalf.
    1. If we have any proof you are under the legal age required to accord to this Agreement in your control, we may, at our sole discretion, perform necessary actions to suspend your account and require legitimate documents to prove your age.
  2. If you are eligible to use the server’s Services, the next step is to create an account at our website which is in order to have an identity, for us to have your records and be able to play in our community, Ragnafy.
  3. Interested individuals are not limited to one account. Though the sharing of a single account by many individuals is discouraged for privacy.
    1. Please do not share the password to any of your accounts with others(even friends). You are entirely responsible for maintaining the security of your account, and for any actions taken by a third party if a third party obtains your account information (by sharing it, or through the use of untrusted applications on your computer). If a third party with which you have shared your account(s) violates the terms of this Agreement, your account(s) may be subject to the applicable penalties described below.


  1. Upon account creation, the full use functionalities of our services will be available. You agree and understand that the services are provided as it is, and no warranties (Either Implied or expressed) or intellectual property licenses are provided by our team, including compatibility with certain computer parts-hardware and/or third party software; How and if it functions, the reliability, quality, or suitability for whichever particular purpose it serves.
  2. In our judgement, we may update and/or change the functionalities of the stated Services as a whole or partly. You understand and agree that you do not expect that the Services or any part of our/the Services will function or continue to function in a particular way, or be compatible with a certain set of hardware or outside application / software.
  3. To the maximum extent permitted in your control, we shall not be liable towards you for any damages of any kind (including indirect, incidental, loss of business or of profits) resulting from your use of our / the Services. Under no circumstances shall our liability towards you exceed any amounts you have paid to us in connection with the Services.
  4. We may, at our judgement, instantly stop offering the Services for geographical reasons, a particular region or worldwide. If we decide to do so, (stop offering the Services for your region), for any reason, you will have no recourse, and you will not be entitled to any compensation or refunds.


  1. Personal use of the Services is conditioned to maintaining an account in good standing. This means compliance with all Server laws, rules and regulations of your control, as well as in accordance to the rules made by the server.
  2. You hereby declare that you have read and understood the Rules, and you will follow them during the entirety of your use of the Services and stay in the server.
  3. In addition to the Rules, you agree to follow any instructions given to you by the Identified Ragnafy Staff(Proper GM-name present) regarding your conduct in game. Another important thing is do remember that the Ragnafy Staff will never ask you for anything related to your account information. If you are asked for your account information by anyone who claims to be a member of the Ragnafy Staff, please do not give out or provide any information, and you can prevent these things from happening to others by making a report on the Ragnafy Forums.
  4. You understand and agree that sections 3.1 to 3.4 of this agreement also applies to your conduct / behavior outside the Services, as long as it is in direct connection to the Services (such as Private Team Speak / Discord servers by your own guild or parties).

    If you use ANY third software(gameplay enhancements, in-game hacks) or service to violate or attempt to break this Agreement or the presented Rules, it will be, in our judgement as a violation of this Agreement as if you were using the Services.

  6. The usage of our / the Services, you may input certain / personal information that will be displayed to the public, such as constructed messages and names. You agree that the information you provide through the Services does not contain any personal information, and certainly does not violate the rights of any third parties.
  7. You agree to guarantee and hold us harmless against any and all claims, complaints or damages resulting from your misuse of the Services or from the information you provide in the public through the Services, including lost profits, loss of goodwill and legal fees.


  1. In the course of your usage of the Services, you may opt to avail / purchase Ragnafy Points to spend on electronic items in our in-game store, which do/will not have real world value.
    1. We may, with our judgement, block certain areas, countries or regions from purchasing Ragnafy Points. This does not affect any other aspect of the Service.
  2. Making a purchase of Ragnafy Points is purely noncompulsory, and whether or not you purchase Ragnafy Points, it will not affect the standing of your account or your access to the Services. Acquiring of Ragnafy points are not limited to purchasing only but can also be obtained by doing certain activities in-game.
  3. In purchasing Ragnafy Points with us, you acknowledge that you do not own any of the in-game items you obtain by spending the Ragnafy Points, which are in-game objects and electronic items provided to you solely while you maintain an account with us and as the Services remain available. You have no ownership or property interest in the Ragnafy Points or any electronic items tied to your account.
    1. This means that when disciplinary action is deemed necessary for your account, or if your account is suspended or terminated, or if we stop offering the Services in your geograpichal area, you will lose access to any unused Ragnafy Points and any items you have purchased by spending your Ragnafy Points. Refunds will not be available for these Ragnafy points.
  4. Purchases of Ragnafy Points are FINAL and NON-REFUNDABLE. You are not entitled to have a REFUND, CHARGE-BACK to any of your Ragnafy Points purchases under any circumstances, and initiating such a process will result in an account termination. If you make any Ragnafy Points purchases and the Ragnafy Points are not delivered to your account for quite sometime, please contact the Ragnafy Staff for quick response and assistance.
  5. We are not and will not be responsible for how you use the Ragnafy Points or the electronic items. Upon reading this, you acknowledge and agree that we will not be liable for any misuse of the Ragnafy Points or the electronic items / objects that results in their loss, deletion, transfer to another account or any other kind of damage or loss.
  6. The purchase of Ragnafy Points is done through a third party payment provider. We do not process your transaction/ payment information, and we do not have access to any of your payment information. We are not responsible for your relation with the third party payment provider, which is subject to its own terms of service.
  7. We reserve the right to, at any time, remove any electronic items from your account if, in our judgement, we conclude that those items have been obtained in any form of violation of this Agreement or our Rules.


  1. We may temporarily suspend or terminate permanently your account if we determine, in our judgement, that you have violated the terms of this Agreement or our Rules, if we stop offering the Services in your region, or if we are legally required to do so. By creating your account, you declare that you have read and understood the Rules.
    1. When we terminate or temporarily suspend an account, we may, in our judgement, include all accounts used by the same individual. If you, in violation of this Agreement, have shared your account with an individual who has their account terminated or suspended, your account may also be affected, and you will have no recourse to this, as you violated this Agreement by sharing your account.
  2. If your account is terminated, you will no longer have access to the Services, including any of the items or Ragnafy Points associated to your account. You will not be entitled to any refunds or to recover ANY items in your account, including any items lent by other users.
  3. If your account is temporarily suspended, you will lose access to the Services for a specified period of time, including any of the items or Ragnafy Points associated to your account. After the suspension period is over, you may access your account normally.
  4. If you violated this Agreement or the Rules but we, in our judgement, have concluded or proven that your violation does not warrant account termination or suspension, we may apply alternate methods of punishments, such as restrictions in certain functionalities of the Services (for example, the inability to use skills or send messages in game). This will be studied and decided on a case-by-case basis by the board of the Ragnafy Staff.


  1. During your use of the Services, we will process the given personal information connected to you, and your account as per our Privacy Policy.
  2. Cookies(small pieces of data) are used, and placed on your device for record keeping, to authenticate your actions, logins to the Ragnafy website. If you do not wish to receive cookies, you may disable this through your browser’s privacy settings.


  1. This agreement shall be subject to and interpreted under the laws of the Philippines, except if your jurisdiction does not permit this.
  2. Except if your jurisdiction does not permit this, the parties hereby agree to submit any claims regarding this Agreement or the relationship between the parties to the courts of the Philippines, to the exclusion of any others, no matter how privileged they may be.
  3. Ragnafy Team may assign this agreement to a third party at any time. You may not assign this agreement without Ragnafy Team’s prior written consent.
  4. This Agreement, together with the Privacy Policy, represent the entire agreement between you and Ragnafy, and supersede any prior agreements between you and Ragnafy.
  5. Failure to enforce any of the terms of this Agreement shall be considered a mere liberality, and cannot be interpreted as a waiver or novation. The parties may enforce any of the terms of this Agreement at any time.
  6. This Agreement lasts from the date you accept it for as long as you use the Services. Sections 2.3 and 3.6 shall survive the termination of this Agreement.